A travel mug with a slide-open lid you can operate with one thumb — designed for when you don't have a free hand.

Carter Slide is built for commuters, drivers, and anyone who needs to sip without putting anything down. The angled slide lid opens with the flick of a thumb, reveals a clean drinking port, and slides back shut to lock in heat and prevent spills. True Taste ceramic interior and vacuum insulation mean the coffee inside stays hot and tastes right from first sip to last.

Features

• Slide-open lid — angled mechanism opens and closes with a single thumb motion, no gripping or twisting
• Secure closed position — locks between sips to prevent spills during driving, commuting, and bag carry
• True Taste ceramic interior — keeps coffee free from metallic notes and off-flavors between sips
• Vacuum-insulated stainless steel body — hot for up to 12 hours, cold for up to 24 hours
• Slim profile — fits most standard cup holders for easy car use
• BPA-free | 18/8 stainless steel body | BPA-free plastic lid
• Lid compatibility: body compatible with Carter Move Lid and Carry Lid

Warranty

We're confident in the quality of our products and have a dedicated team that ensures they're built to last. All of our products come with a warranty to guarantee they are free from manufacturing defects. For details on warranty length and how you can extend it, find your product below.

File a warranty claim here.

What time period does the Fellow warranty cover?

Our new generation of Fellow electric products carry a standard warranty of 2 years. (See table below for warranty periods by products.)

Only electric products purchased and used in the United States are eligible for product registration. Fellow's non-electric products carry a 1 year limited warranty. Non-electric products are not eligible for product registration at this time.

What does the Fellow warranty cover?

Our warranty guarantees Fellow products to be free from defects in materials and workmanship for a period of time, as outlined above. You can file a warranty claim here. Please note, in order for a warranty claim to be accepted, all of the following conditions must be met:

• You must be the original consumer.
• You must have purchased the product through Fellow or Fellow authorized retailers.
• You must have purchased and used the product in the United States, U.S. territories, or Canada.
• You must provide the original sales receipt for proof of purchase.
• You must have used the product only as intended and in accordance with the product's care instructions.

Unfortunately, our warranty does not cover:

• Damage caused by accident, misuse, abuse, improper care, or repairs performed by unauthorized personnel.
• Normal wear and tear.
• Operation with the wrong type of current or voltage.
• Failure to follow all cleaning instructions.
• Failure to comply with any safeguards listed in the instructions of the product or this warranty.
• Products used or purchased outside of the United States (and its territories) and Canada.

How do I file a warranty claim?

We'd be glad to help if you file a warranty claim here.

How do I extend my warranty?

Customers in the United States are eligible to purchase an extended warranty policy through Mulberry on select Fellow electrics. Customers are eligible to purchase an extended plan up to 90 days after purchase from Fellow or an authorized retailer.

What does the extended protection plan cover?

• Extended coverage past the manufacturer's warranty
• Damage from power surges & electrical failures
• Fast out-of-warranty replacements with free shipping & no fees

How do I sign up for a Mulberry protection plan?

It's easy - just add a protection plan to your cart and check out! After you purchase coverage, you'll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you'll be able to view your plan details and full contract terms, and file a claim as needed.

How do I file a warranty claim with Mulberry?

Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com, or by calling 1-917-994-6394.

A travel mug with a wide mouth that lets you smell your coffee before you taste it — the closest thing to a ceramic mug at your desk, in an insulated form.

Carter Wide is designed for settled moments, not commutes. The wide opening allows coffee aromas to reach you the way they would from a ceramic mug, and the thin lip creates a comfortable, controlled sip without the awkward tilt or tiny hole of a typical travel tumbler. True Taste ceramic interior keeps every cup tasting as intended — whether it's espresso, pour-over, or a reheated afternoon coffee.

Features

• Wide mouth opening — designed for aroma-forward drinking; smells like a proper mug before every sip
• Thin, drinkable lip — controlled, comfortable sipping without the thick rim common to insulated tumblers
• True Taste ceramic interior — flavor-neutral coating keeps coffee tasting clean across refills
• Vacuum-insulated stainless steel body — hot for 12 hours, cold for 24 hours
• Available in 12oz and 16oz | 18/8 stainless steel | BPA-free plastic lid
• Does not fit standard cup holders — designed for desk and studio use
• Check out the limited edition Carter Artist Series

Warranty

We're confident in the quality of our products and have a dedicated team that ensures they're built to last. All of our products come with a warranty to guarantee they are free from manufacturing defects. For details on warranty length and how you can extend it, find your product below.

File a warranty claim here.

What time period does the Fellow warranty cover?

Our new generation of Fellow electric products carry a standard warranty of 2 years. (See table below for warranty periods by products.)

Only electric products purchased and used in the United States are eligible for product registration. Fellow's non-electric products carry a 1 year limited warranty. Non-electric products are not eligible for product registration at this time.

What does the Fellow warranty cover?

Our warranty guarantees Fellow products to be free from defects in materials and workmanship for a period of time, as outlined above. You can file a warranty claim here. Please note, in order for a warranty claim to be accepted, all of the following conditions must be met:

• You must be the original consumer.
• You must have purchased the product through Fellow or Fellow authorized retailers.
• You must have purchased and used the product in the United States, U.S. territories, or Canada.
• You must provide the original sales receipt for proof of purchase.
• You must have used the product only as intended and in accordance with the product's care instructions.

Unfortunately, our warranty does not cover:

• Damage caused by accident, misuse, abuse, improper care, or repairs performed by unauthorized personnel.
• Normal wear and tear.
• Operation with the wrong type of current or voltage.
• Failure to follow all cleaning instructions.
• Failure to comply with any safeguards listed in the instructions of the product or this warranty.
• Products used or purchased outside of the United States (and its territories) and Canada.

How do I file a warranty claim?

We'd be glad to help if you file a warranty claim here.

How do I extend my warranty?

Customers in the United States are eligible to purchase an extended warranty policy through Mulberry on select Fellow electrics. Customers are eligible to purchase an extended plan up to 90 days after purchase from Fellow or an authorized retailer.

What does the extended protection plan cover?

• Extended coverage past the manufacturer's warranty
• Damage from power surges & electrical failures
• Fast out-of-warranty replacements with free shipping & no fees

How do I sign up for a Mulberry protection plan?

It's easy - just add a protection plan to your cart and check out! After you purchase coverage, you'll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you'll be able to view your plan details and full contract terms, and file a claim as needed.

How do I file a warranty claim with Mulberry?

Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com, or by calling 1-917-994-6394.

A fully leak-proof travel mug with a twist-to-lock seal and True Taste ceramic interior — built for bags, cup holders, and every stop in between.

Carter Move is the most versatile mug in the Carter range — fully leak-proof, slim enough to fit most cup holders, and designed with a tapered lip inspired by Cabernet glasses to direct coffee exactly where you taste it most. A removable splash guard helps prevent spills in motion without interfering with sipping, and the True Taste ceramic interior keeps flavors clean whether the mug is sitting at your desk or bouncing in a bag.

Features

• Twist-to-lock seal — fully leak-proof lid locks securely for bag carry and active movement
• True Taste ceramic interior — keeps coffee free from metallic notes and lingering flavors, sip after sip
• Tapered lip inspired by Cabernet glasses — directs coffee to where you taste it most for a better drinking experience
• Removable splash guard — prevents spills in motion without getting in the way of drinking
• Vacuum-insulated stainless steel body — hot for 12 hours, cold for 24 hours
• 16oz capacity | 77mm body diameter | Fits most car cup holders
• 18/8 stainless steel body, BPA-free plastic lid | Dishwasher safe
• Personalizable — custom engraving available on the Fellow website

Warranty

We're confident in the quality of our products and have a dedicated team that ensures they're built to last. All of our products come with a warranty to guarantee they are free from manufacturing defects. For details on warranty length and how you can extend it, find your product below.

File a warranty claim here.

What time period does the Fellow warranty cover?

Our new generation of Fellow electric products carry a standard warranty of 2 years. (See table below for warranty periods by products.)

Only electric products purchased and used in the United States are eligible for product registration. Fellow's non-electric products carry a 1 year limited warranty. Non-electric products are not eligible for product registration at this time.

What does the Fellow warranty cover?

Our warranty guarantees Fellow products to be free from defects in materials and workmanship for a period of time, as outlined above. You can file a warranty claim here. Please note, in order for a warranty claim to be accepted, all of the following conditions must be met:

• You must be the original consumer.
• You must have purchased the product through Fellow or Fellow authorized retailers.
• You must have purchased and used the product in the United States, U.S. territories, or Canada.
• You must provide the original sales receipt for proof of purchase.
• You must have used the product only as intended and in accordance with the product's care instructions.

Unfortunately, our warranty does not cover:

• Damage caused by accident, misuse, abuse, improper care, or repairs performed by unauthorized personnel.
• Normal wear and tear.
• Operation with the wrong type of current or voltage.
• Failure to follow all cleaning instructions.
• Failure to comply with any safeguards listed in the instructions of the product or this warranty.
• Products used or purchased outside of the United States (and its territories) and Canada.

How do I file a warranty claim?

We'd be glad to help if you file a warranty claim here.

How do I extend my warranty?

Customers in the United States are eligible to purchase an extended warranty policy through Mulberry on select Fellow electrics. Customers are eligible to purchase an extended plan up to 90 days after purchase from Fellow or an authorized retailer.

What does the extended protection plan cover?

• Extended coverage past the manufacturer's warranty
• Damage from power surges & electrical failures
• Fast out-of-warranty replacements with free shipping & no fees

How do I sign up for a Mulberry protection plan?

It's easy - just add a protection plan to your cart and check out! After you purchase coverage, you'll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you'll be able to view your plan details and full contract terms, and file a claim as needed.

How do I file a warranty claim with Mulberry?

Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com, or by calling 1-917-994-6394.

A sleek double wall ceramic espresso cup with a hidden parabolic slope — designed to lift crema to the surface for perfect latte art every pour.

Monty is built for baristas and home espresso enthusiasts who take latte art seriously. The hidden parabolic slope at the base of the cup gently lifts crema to the top of the drink without disrupting the milk, creating the clean, smooth surface that latte art requires. The double wall keeps espresso drinks warm while keeping the exterior cool to the touch.

Features

• Hidden parabolic slope — gently lifts crema to the surface without disrupting the drink, creating the ideal canvas for latte art
• Double wall ceramic construction — keeps drinks warm longer; exterior stays cool and comfortable to hold
• Smooth, clean interior — designed for even milk pours and clean art definition
• Elegant minimal aesthetic — suits both home espresso setups and professional café environments
• Available in multiple sizes — choose the capacity that matches your espresso drink style (cortado, latte, cappuccino)

Warranty

We're confident in the quality of our products and have a dedicated team that ensures they're built to last. All of our products come with a warranty to guarantee they are free from manufacturing defects. For details on warranty length and how you can extend it, find your product below.

File a warranty claim here.

What time period does the Fellow warranty cover?

Our new generation of Fellow electric products carry a standard warranty of 2 years. (See table below for warranty periods by products.)

Only electric products purchased and used in the United States are eligible for product registration. Fellow's non-electric products carry a 1 year limited warranty. Non-electric products are not eligible for product registration at this time.

What does the Fellow warranty cover?

Our warranty guarantees Fellow products to be free from defects in materials and workmanship for a period of time, as outlined above. You can file a warranty claim here. Please note, in order for a warranty claim to be accepted, all of the following conditions must be met:

• You must be the original consumer.
• You must have purchased the product through Fellow or Fellow authorized retailers.
• You must have purchased and used the product in the United States, U.S. territories, or Canada.
• You must provide the original sales receipt for proof of purchase.
• You must have used the product only as intended and in accordance with the product's care instructions.

Unfortunately, our warranty does not cover:

• Damage caused by accident, misuse, abuse, improper care, or repairs performed by unauthorized personnel.
• Normal wear and tear.
• Operation with the wrong type of current or voltage.
• Failure to follow all cleaning instructions.
• Failure to comply with any safeguards listed in the instructions of the product or this warranty.
• Products used or purchased outside of the United States (and its territories) and Canada.

How do I file a warranty claim?

We'd be glad to help if you file a warranty claim here.

How do I extend my warranty?

Customers in the United States are eligible to purchase an extended warranty policy through Mulberry on select Fellow electrics. Customers are eligible to purchase an extended plan up to 90 days after purchase from Fellow or an authorized retailer.

What does the extended protection plan cover?

• Extended coverage past the manufacturer's warranty
• Damage from power surges & electrical failures
• Fast out-of-warranty replacements with free shipping & no fees

How do I sign up for a Mulberry protection plan?

It's easy - just add a protection plan to your cart and check out! After you purchase coverage, you'll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you'll be able to view your plan details and full contract terms, and file a claim as needed.

How do I file a warranty claim with Mulberry?

Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com, or by calling 1-917-994-6394.

A double wall ceramic mug with a matte body and copper bottom — the tuxedo of coffee cups.

Joey combines a matte ceramic body with a high-contrast copper-accented bottom for a design that stands out on any desk or breakfast table. The double wall construction keeps the exterior cool and condensation-free with cold drinks, and the tapered form is designed for an easy, comfortable grip. Built for coffee, but open to whatever you're pouring.

Features

• Matte ceramic body with copper bottom — distinctive high-contrast design that elevates the everyday ritual
• Double wall construction — keeps the exterior cool and condensation-free; maintains drink temperature longer than single-wall ceramic
• Tapered form — designed for an easy, confident grip without feeling bulky in the hand
• Works for hot and cold beverages — coffee, tea, cold brew, and more
• Available in multiple sizes to match your preferred drink volume

Warranty

We're confident in the quality of our products and have a dedicated team that ensures they're built to last. All of our products come with a warranty to guarantee they are free from manufacturing defects. For details on warranty length and how you can extend it, find your product below.

File a warranty claim here.

What time period does the Fellow warranty cover?

Our new generation of Fellow electric products carry a standard warranty of 2 years. (See table below for warranty periods by products.)

Only electric products purchased and used in the United States are eligible for product registration. Fellow's non-electric products carry a 1 year limited warranty. Non-electric products are not eligible for product registration at this time.

What does the Fellow warranty cover?

Our warranty guarantees Fellow products to be free from defects in materials and workmanship for a period of time, as outlined above. You can file a warranty claim here. Please note, in order for a warranty claim to be accepted, all of the following conditions must be met:

• You must be the original consumer.
• You must have purchased the product through Fellow or Fellow authorized retailers.
• You must have purchased and used the product in the United States, U.S. territories, or Canada.
• You must provide the original sales receipt for proof of purchase.
• You must have used the product only as intended and in accordance with the product's care instructions.

Unfortunately, our warranty does not cover:

• Damage caused by accident, misuse, abuse, improper care, or repairs performed by unauthorized personnel.
• Normal wear and tear.
• Operation with the wrong type of current or voltage.
• Failure to follow all cleaning instructions.
• Failure to comply with any safeguards listed in the instructions of the product or this warranty.
• Products used or purchased outside of the United States (and its territories) and Canada.

How do I file a warranty claim?

We'd be glad to help if you file a warranty claim here.

How do I extend my warranty?

Customers in the United States are eligible to purchase an extended warranty policy through Mulberry on select Fellow electrics. Customers are eligible to purchase an extended plan up to 90 days after purchase from Fellow or an authorized retailer.

What does the extended protection plan cover?

• Extended coverage past the manufacturer's warranty
• Damage from power surges & electrical failures
• Fast out-of-warranty replacements with free shipping & no fees

How do I sign up for a Mulberry protection plan?

It's easy - just add a protection plan to your cart and check out! After you purchase coverage, you'll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you'll be able to view your plan details and full contract terms, and file a claim as needed.

How do I file a warranty claim with Mulberry?

Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com, or by calling 1-917-994-6394.

A screw-top cold lid with an included straw for sealed, splash-proof sipping — designed for all-day cold-drink carry with the Carter Mug range.

The Cold Lid + Straw gives any compatible Carter mug a purpose-built cold-drink setup. The screw-top lid seals the mug securely for carry and bag use, while the included straw provides easy sipping access without tilting or removing the lid. The straw opening includes a stopper that closes when not in use to prevent spills between sips.

Features

• Screw-top lid — seals tightly for secure carry; leak-resistant design handles bag and commute use
• Included straw — 8mm diameter straw for comfortable cold sipping without tilting or opening the mug
• Straw stopper — closes the straw port between sips to prevent spills
• Compatible with Carter Mug range — fits Carter Move Mug (16oz); check compatibility for other sizes
• For cold drinks only — not intended for use with hot beverages
• BPA-free | Lightweight design adds minimal bulk to your setup

Warranty

We're confident in the quality of our products and have a dedicated team that ensures they're built to last. All of our products come with a warranty to guarantee they are free from manufacturing defects. For details on warranty length and how you can extend it, find your product below.

File a warranty claim here.

What time period does the Fellow warranty cover?

Our new generation of Fellow electric products carry a standard warranty of 2 years. (See table below for warranty periods by products.)

Only electric products purchased and used in the United States are eligible for product registration. Fellow's non-electric products carry a 1 year limited warranty. Non-electric products are not eligible for product registration at this time.

What does the Fellow warranty cover?

Our warranty guarantees Fellow products to be free from defects in materials and workmanship for a period of time, as outlined above. You can file a warranty claim here. Please note, in order for a warranty claim to be accepted, all of the following conditions must be met:

• You must be the original consumer.
• You must have purchased the product through Fellow or Fellow authorized retailers.
• You must have purchased and used the product in the United States, U.S. territories, or Canada.
• You must provide the original sales receipt for proof of purchase.
• You must have used the product only as intended and in accordance with the product's care instructions.

Unfortunately, our warranty does not cover:

• Damage caused by accident, misuse, abuse, improper care, or repairs performed by unauthorized personnel.
• Normal wear and tear.
• Operation with the wrong type of current or voltage.
• Failure to follow all cleaning instructions.
• Failure to comply with any safeguards listed in the instructions of the product or this warranty.
• Products used or purchased outside of the United States (and its territories) and Canada.

How do I file a warranty claim?

We'd be glad to help if you file a warranty claim here.

How do I extend my warranty?

Customers in the United States are eligible to purchase an extended warranty policy through Mulberry on select Fellow electrics. Customers are eligible to purchase an extended plan up to 90 days after purchase from Fellow or an authorized retailer.

What does the extended protection plan cover?

• Extended coverage past the manufacturer's warranty
• Damage from power surges & electrical failures
• Fast out-of-warranty replacements with free shipping & no fees

How do I sign up for a Mulberry protection plan?

It's easy - just add a protection plan to your cart and check out! After you purchase coverage, you'll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you'll be able to view your plan details and full contract terms, and file a claim as needed.

How do I file a warranty claim with Mulberry?

Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com, or by calling 1-917-994-6394.

A fully sealed carry lid for the Carter Mug range — locks in your drink so you can move without worrying about spills.

The Carry Lid is designed for the moments between places — walking out the door, heading to a meeting, commuting, or packing a bag. A fully sealed closure locks the drink in during movement, and the single-motion open-and-close mechanism means there's no fumbling when you're ready to sip. Secure enough for bag carry, simple enough to operate one-handed.

Features

• Fully sealed closure — locks drink in securely during movement, commuting, and bag carry
• Single-motion operation — opens and closes cleanly with one hand, no multi-step mechanism
• Leak-resistant design — handles the bumps and angles of bag carry without worry
• Low-profile form — lightweight and unobtrusive; adds minimal bulk to the Carter Mug
• Compatible with Carter Mug range — fits Carter Move, Slide, and Carry bodies
• BPA-free

Warranty

We're confident in the quality of our products and have a dedicated team that ensures they're built to last. All of our products come with a warranty to guarantee they are free from manufacturing defects. For details on warranty length and how you can extend it, find your product below.

File a warranty claim here.

What time period does the Fellow warranty cover?

Our new generation of Fellow electric products carry a standard warranty of 2 years. (See table below for warranty periods by products.)

Only electric products purchased and used in the United States are eligible for product registration. Fellow's non-electric products carry a 1 year limited warranty. Non-electric products are not eligible for product registration at this time.

What does the Fellow warranty cover?

Our warranty guarantees Fellow products to be free from defects in materials and workmanship for a period of time, as outlined above. You can file a warranty claim here. Please note, in order for a warranty claim to be accepted, all of the following conditions must be met:

• You must be the original consumer.
• You must have purchased the product through Fellow or Fellow authorized retailers.
• You must have purchased and used the product in the United States, U.S. territories, or Canada.
• You must provide the original sales receipt for proof of purchase.
• You must have used the product only as intended and in accordance with the product's care instructions.

Unfortunately, our warranty does not cover:

• Damage caused by accident, misuse, abuse, improper care, or repairs performed by unauthorized personnel.
• Normal wear and tear.
• Operation with the wrong type of current or voltage.
• Failure to follow all cleaning instructions.
• Failure to comply with any safeguards listed in the instructions of the product or this warranty.
• Products used or purchased outside of the United States (and its territories) and Canada.

How do I file a warranty claim?

We'd be glad to help if you file a warranty claim here.

How do I extend my warranty?

Customers in the United States are eligible to purchase an extended warranty policy through Mulberry on select Fellow electrics. Customers are eligible to purchase an extended plan up to 90 days after purchase from Fellow or an authorized retailer.

What does the extended protection plan cover?

• Extended coverage past the manufacturer's warranty
• Damage from power surges & electrical failures
• Fast out-of-warranty replacements with free shipping & no fees

How do I sign up for a Mulberry protection plan?

It's easy - just add a protection plan to your cart and check out! After you purchase coverage, you'll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you'll be able to view your plan details and full contract terms, and file a claim as needed.

How do I file a warranty claim with Mulberry?

Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com, or by calling 1-917-994-6394.

A uniquely angled slide lid for the Carter Move Mug — opens with the flick of a thumb and locks back to seal in heat and flavor.

The Slide Lid is the original lid designed for the award-winning Carter Move Mug. The angled slide mechanism lets you open and close the drinking port with a single thumb motion — no tilting, no gripping, no removing the lid. It seals securely between sips to lock in heat and prevent spills, making it the natural choice for commuters, drivers, and anyone who drinks coffee while moving.

Features

• Angled slide mechanism — uniquely designed to open and close with one thumb flick in a natural, ergonomic motion
• Secure closed position — locks heat and flavor in between sips; won't pop open accidentally in a bag
• One-handed operation — designed for use while driving, walking, or otherwise occupied
• Leak-resistant seal — holds securely during commute and bag carry
• Compatible with Carter Move Mug — the original lid designed specifically for this mug body
• BPA-free | Lightweight design adds no unnecessary bulk

Warranty

We're confident in the quality of our products and have a dedicated team that ensures they're built to last. All of our products come with a warranty to guarantee they are free from manufacturing defects. For details on warranty length and how you can extend it, find your product below.

File a warranty claim here.

What time period does the Fellow warranty cover?

Our new generation of Fellow electric products carry a standard warranty of 2 years. (See table below for warranty periods by products.)

Only electric products purchased and used in the United States are eligible for product registration. Fellow's non-electric products carry a 1 year limited warranty. Non-electric products are not eligible for product registration at this time.

What does the Fellow warranty cover?

Our warranty guarantees Fellow products to be free from defects in materials and workmanship for a period of time, as outlined above. You can file a warranty claim here. Please note, in order for a warranty claim to be accepted, all of the following conditions must be met:

• You must be the original consumer.
• You must have purchased the product through Fellow or Fellow authorized retailers.
• You must have purchased and used the product in the United States, U.S. territories, or Canada.
• You must provide the original sales receipt for proof of purchase.
• You must have used the product only as intended and in accordance with the product's care instructions.

Unfortunately, our warranty does not cover:

• Damage caused by accident, misuse, abuse, improper care, or repairs performed by unauthorized personnel.
• Normal wear and tear.
• Operation with the wrong type of current or voltage.
• Failure to follow all cleaning instructions.
• Failure to comply with any safeguards listed in the instructions of the product or this warranty.
• Products used or purchased outside of the United States (and its territories) and Canada.

How do I file a warranty claim?

We'd be glad to help if you file a warranty claim here.

How do I extend my warranty?

Customers in the United States are eligible to purchase an extended warranty policy through Mulberry on select Fellow electrics. Customers are eligible to purchase an extended plan up to 90 days after purchase from Fellow or an authorized retailer.

What does the extended protection plan cover?

• Extended coverage past the manufacturer's warranty
• Damage from power surges & electrical failures
• Fast out-of-warranty replacements with free shipping & no fees

How do I sign up for a Mulberry protection plan?

It's easy - just add a protection plan to your cart and check out! After you purchase coverage, you'll receive a welcome email from Mulberry prompting you to activate your account. Activating your account will give you access to your dedicated warranty dashboard where you'll be able to view your plan details and full contract terms, and file a claim as needed.

How do I file a warranty claim with Mulberry?

Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! You can also contact their customer support team 24/7 at support@getmulberry.com, or by calling 1-917-994-6394.